How much does shipping cost?
Our shipping prices vary based on your location as follows:
U.S.A. & Canada (Continental) $10
U.S.A. & Canada (Remote) $14.95
United Kingdom $12.00
Rest of World $14.95
Expedited shipping is available for the Continental U.S. with weight based pricing as follows:
Cost will be calculated at checkout
How long will it take to get my order?
Orders are fulfilled Monday-Friday within 24 hours of placement. Once an order ships, length of shipping time depends on your location as follows:
U.S.A & Canada: 3-5 days
Remote U.S.A. & Canada: 4-10 days
United Kingdom: 4-8 days
Australia: 4-10 days
Rest of World: 4-10 days
Please note: once an order has arrived at the shipping facility, we can not control any delays in your package making its way to you.
How will I know when my order will arrive?
Thanks so much for ordering from How To Cake It! Once your order ships you’ll be emailed a tracking number so you can get your oven preheated to cake up a storm!
What shipping method do you use?
Depending on where you’re located your order may arrive via FedEx, DHL, or your local postal service. All orders currently ship from our fulfillment warehouse in Wisconsin.
Will I have to pay duties & taxes on my order?
Please note that orders outside of the USA are subject to additional duties and taxes upon delivery. Unfortunately here at How To Cake It, we are not in control of any country-specific tariffs and duties charged on your order by your respective government. Taxes and duties will likely be charged on the items you order. If taxes and duties are placed on your package by officials, the fees will be your responsibility. If you used a coupon on your order, you will be charged taxes and duties based on the original price and we are legally obligated by Border Agencies to show the original price of any item(s).
My tracking number says my order was delivered, but I never received it. What now?
We are so sorry that this has happened! Please reach out to email@example.com and we will get everything sorted out so you can have a sweet day!
Help! My order was damaged when I received it
Oh no! We always do our best to protect those sweet products as much as possible but sometimes the ride gets a little bumpy. Please send a picture of your damaged item to firstname.lastname@example.org so we can sort it out and make sure you can get back to baking right away!
What are your holiday shipping cutoffs?
We love that we get to be a part of some sweet holiday surprises. To make sure your order arrives before December 24th, we recommend that you place your order by the following dates:
USA - December 15th
Canada - December 12th
UK - December 10th
Rest of Europe - December 7th
Australia - November 28th
Rest of World - November 28th
While our elves will always try their absolute hardest to get your gifts under the tree for the holidays, we can not make any guarantees due to possible shipping courier delays.