Returns & Exchanges

To initiate a return or exchange, please email us at shop@howtocakeit.com with your order number & reason for return/exchange.

Please note that How To Cake It does not cover shipping costs related to returns and exchanges.

 

Cake Decorating Masterclass

If after the first 4 videos, you aren’t happy with the new ideas, advice, and insights in our Cake Decorating Masterclass we will happily refund your money! Just send us an email before you start your 5th video of the course for a full refund.

** For clarity, the following videos may be viewed: 
Welcome to my Cake Decorating Masterclass!
Lesson 1 - Levelling
Lesson 2 - Simple Syrup
Lesson 3 - Filling

The 5th video, titled Lesson 4 - Surprise Inside Cake in Part 1, or any videos after that may not be started or viewed (either partially or fully) in order to quality for the refund.** 

 

Cookie Decorating Masterclass

If after the first 4 videos, you aren't happy with the new ideas, advice, and insights in our Cookie Decorating Masterclass we will happily refund your money! Just send us an email before you start your 5th video of the course for a full refund.

** For clarity, the following videos may be viewed: 
Welcome to my Cookie Decorating Masterclass!
Lesson 1 - Gathering Inspiration
Lesson 2 - Creating Your Designs
Lesson 3 - Planning Your Color Palette. 

The 5th video, titled Lesson 1 - Tool Talk in Chapter 2, or any videos after that may not be started or viewed (either partially or fully) in order to quality for the refund. **

 

Live Classes/Digital Downloads

All live classes such as Bake You Happy Live Classes, and digital downloads such as e-books and activity books are final sale and are not eligible for refund/exchange. 

 

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